Frequently Asked Questions

If you’re unsure, always consult your Occupational Therapist. An OT can recommend the most appropriate product and guide you on correct setup and safe use based on your specific circumstances.

Each product includes detailed specifications (e.g., weight rating, width, height), please review carefully. We also have a helpful video on how to measure mobility ramps, which you can view here.

If in doubt, contact us and we can help you choose the appropriate size/capacity based on your needs and space.

Yes. Our assistive-living and mobility aids meet relevant Australian safety standards. For example, our bariatric devices have higher weight ratings and are designed to meet elevated demands.

You can find this information on the specific product pages, and also on our resources page.

Our range is stocked at Bunnings Warehouse Australia, you can find the range online here, or visit the product specific pages to link through.

Always call ahead or check stock online before going to make sure the product your after is available.

Many of our products are designed for easy installation (for example plug-in, clamping, or non-permanent fixes). Some heavier items or modifications (e.g., installed ramps) may require professional help.

We offer threshold ramps, step ramps and portable folding ramps suitable for raised areas (doorways, vehicles, thresholds) to help users with reduced strength or mobility.

View our range here

Many of our ramps are rated to support mobility aids such as wheelchairs and scooters.

Always check the specified weight rating on the product.

Consider the rise (height difference you need to bridge), the width of the opening, whether the ramp is permanently installed or portable, and clearance around the area.

Also check whether outdoor-use or indoor-use materials are required (e.g., weather-resistant).

You can find these details on the specific product pages. We also have a handy ramp buying guide to help you decide on which ramps will suit your needs here.

Our 1800mm Portable Folding Wheelchair Ramp is designed for safe access into vehicles. View here.

Some ramps are permanently installed (bolted or fixed) for frequent daily use; others are portable and removable for occasional use or travel. Choose based on how often the ramp will be used and whether you want to leave it in place.

View our full range of threshold, portable and step ramps here.

Regularly inspect the ramp for wear, secure fixings, surface damage or corrosion (if outdoor). Clean debris, and ensure the surface remains non-slip. Follow the manufacturer’s guidance.

For basic portable ramps, self‐installation is straightforward. For larger installed ramps (especially step ramps or fixed solutions) you may wish to engage a tradesperson or installer for safe, correct setup.

Key factors: seat width and depth (should suit the user), height adjustability, weight rating, materials (rust-resistant for wet areas), and whether it will fit into your existing shower or bath space.

View our range here

Yes, our chairs are designed for bathroom use, with rust-resistant materials (e.g., aluminium, coated steel), non-slip feet and surfaces, and corrosion-resistant fixings.

We offer standard and bariatric-capacity models. Always check the weight rating to ensure it safely supports the user plus any additional load (e.g., caregiver assistance).

Read more about the products we offer here, or visit the specific product pages for more information.

Yes, we offer toilet frames, surround frames, over-toilet commodes and handrails to assist safe access to the toilet, standing up and sitting down.

View our range here.

Many aids are ready-to-use with minimal assembly (e.g., shower chairs, stools). Wall-mounted supports or handrails may require professional installation to comply with building regulations and ensure safe anchoring.

Always check the information and any installation guides for the specific product.

Regularly rinse with warm water and a mild, non-abrasive detergent. Avoid harsh chemicals or scouring pads. Check moving parts (if any), tighten bolts as needed, and ensure non-slip feet remain intact.

Yes, they are particularly suited to individuals with reduced mobility, elderly users or those recovering from surgery. Their design focuses on promoting independence and safety in bathroom tasks.

We offer items such as a bed rail, bed pole and a bedside commode.

You can view our full range here

Ensure the rail’s height and length suit your bed, the side of the bed you need support on, and it is securely anchored (either clamped or bolted) to prevent movement. Consider clearance between mattress and rail.

Yes, standing aids are built to provide stable support, allowing the user to safely transition from sitting to standing, lean on the frame, or stabilise themselves as they move. Always follow the weight rating and usage guidance.

Check all bolts, clamps and connections periodically to ensure they remain tight and secure. Clean with a damp cloth and mild detergent where needed. Inspect for wear or damage before each use.

Yes, bedroom and standing aids complement mobility aids by providing support for seated to standing transfers, safe bed entry/exit, and improved independence in the bedroom environment. They work alongside walkers or wheelchairs.

Regularly rinse with warm water and a mild, non-abrasive detergent. Avoid harsh chemicals or scouring pads. Check moving parts (if any), tighten bolts as needed, and ensure non-slip feet remain intact.

Yes, they are particularly suited to individuals with reduced mobility, elderly users or those recovering from surgery. Their design focuses on promoting independence and safety in bathroom tasks.

A bariatric device is designed to accommodate higher body weights and dimensions than standard devices, including higher weight ratings, wider frames, stronger materials and reinforced construction.

Some bariatric models in our range have weight ratings up to 250kg or more. Always check the exact specification on the product.

They have wider seating surfaces, higher height adjustability, stronger frames, larger footprints for stability, and often heavy-duty components to support increased load and usage demands.

Yes, in addition to user weight, consider seat width, depth, height, clearance for movement, and space required for installation. Also check overall footprint and weight rating to ensure it suits the user safely.

Absolutely, our bariatric devices meet the same safety standards as standard-capacity devices, but with reinforced construction. It is important to correctly install them and adhere to the weight rating.

As with any assistive device, regular inspection of welds, fasteners, adjustable parts, non-slip surfaces and general wear is important. Because of higher loads, frequent checks are recommended to maintain safe operation.